Online Marketplace Policy

1. No Unauthorized Resellers

Unless you have entered into a separate written agreement with us, you are not authorized to promote, market, offer to sell, sell or resell our products, including, without limitation, through any online marketplaces such as Amazon, Bonanza, eBay, Etsy, Walmart, etc… We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by unauthorized dealers, resellers or distributors.

2. Our Rights

We are active participants in the Amazon Brand Registry and other similar marketplace programs to help us protect our intellectual property rights and our brand to prevent inaccurate product information, counterfeit products, fraud and abuse of our products. We require online marketplaces to remove upon discovery, any unauthorized advertisement, auction and/or sale of our products, and you may be liable to us for any such unauthorized activity. 

3. Product Returns

We require a Return Goods Authorization (RGA) from us to return your product for a refund based on our 30-day Money Back Guarantee for products sold directly by us. You are not eligible for any return or refund if you purchased the product from a dealer, reseller or distributor not authorized by us to resell our products.

4. No Warranties

Our product warranties do not apply to, and are voided for, products purchased through unauthorized dealers, resellers or distributors.